About

Our story

We are a remote and distributed company with operations in the US and the Philippines. We provide documentation solutions and support services to the healthcare industry.

Operated a medical transcription company in California for more than 20 years. Our clients have included Veterans Administration hospital, medical centers, community hospitals, psychiatric hospitals, and clinics. The majority of our medical transcriptionists worked remotely from home at a time when WFH is not yet in vogue.

One of our founders managed one of the largest medical practices in New York specializing in primary care, internal medicine, geriatrics, and house-call medicine.

Expertise

We combined these experiences and domain expertise to offer documentation solutions and support services to medical practices and healthcare organizations in the US and globally.

Cutting-edge technology using artificial intelligence (AI), machine learning (ML), deep learning (DL), and natural language processing (NLP) for clinical documentation.

Assembled a global team of dedicated, hardworking, and qualified healthcare and allied professionals to augment, support, and enhance your medical practice and office team.

We will work hard to make your practice easier, better, and more profitable in every possible way.

Mission

Help our healthcare clients become the next and best versions of themselves.

What do we care about?

We care deeply about what we do and the impact we have on clients, patients, employees, and communities.

FAQ

Yes. Regulations are in place covering overseas healthcare contractors. As a service provider to US medical practices and healthcare institutions, we adhere and maintain 100% compliance with HIPAA and sign Business Associate Agreements with clients.
Click here to learn more about Remote Staff Compliance.

We collaborate with your in-house team so you can reposition them to focus on higher value tasks within your practice or organization.

You can leave low-level work to remote staff and let your in-house team concentrate on patient care, process improvement, and marketing.

Compared to in-house staff employment, remote staff lets you save up to 50% or more than $20,000 on your overhead costs. Beyond that, you will save time and effort on recruitment and staff training.

Cut costs further by scaling down remote staff in response to seasonal business fluctuations. Scale up when business improves.

AI digital scribe can save at least 1 to 2 hours per workday. Time savings per clinician are significant when translated into their monetary value.

In addition, clinicians have the option to see an extra 4 or more patients per workday, therefore significantly increasing revenue.

AI digital scribe addresses the problems of documentation burden, cognitive burden, and burnout. Clinicians have become the highest paid data entry clerks instead of practicing on top of their license.

It is not 100% ambient. We developed an app for mobile phones because they are ubiquitous and convenient for clinicians. But mobile phones have weak microphones, and therefore are not optimal to use for 100% ambience.

Special devices with multiple microphone arrays are optimal for 100% ambient. These devices are connected to either a laptop or desktop.

We cater to clinicians who prefer to use a mobile phone to dictate their encounter notes between patient visits, or in the presence of the patient for their validation and confirmation, which is considered hybrid ambient.

Schedule a Discovery Call

We will discuss our services and how they work, which will clear up most of your questions.